I don't love Apple Computers. For years I've used my windows based system both for the control it gives me, and the business compatibility. Late last year, it became obvious that I needed to understand the mobile experience. Thus, I now have a HTC droid phone, and an Apple iPad 1.
With two business trips in May which involve significant presentations, I decided I needed to get my iPad working with projectors (learn more … prior post). Although I could do the Apps research on my iPad, last Friday, I ultimately needed to drive over to the Apple store at a suburban Minneapolis mall. Taking an early lunchbreak I made the trip … expecting a deserted mall … after all it was 11:00 a.m. on a weekday. Everyone should be at work. Wrong!
While the mall itself was deserted, the Apple store was packed … wall to wall people. I had stumbled on a love fest of retirees, housewives, and a few business people like myself. Within seconds three different Apple employees approached me and offered to assist me. I explained to all my need for a VGA out cable. I was given direction to the rear of the store, next to the "Genius Bar"?
I easily found my cable, but then I was confused … not a cash register in site. Within seconds a fourth Apple employee approached and explained … electronic checkout via his handheld device. Wow. I was impressed. He politely asked if Apple could email me my receipt (why not … gave him my SPAM account). However, I was impressed … point of sale connection between customer, purchase, and email account.
While I still prefer the control my windows computer gives me, I am a convert when it comes to the Apple Store shopping experience. These folks know the customer! In addition, my middle son while home briefly from his graduate studies noted to me … Dad … you're not on your laptop that much anymore. You seem to really like that iPad!
Now if I could just get Flash, and a more seamless Google & Microsoft experience on my iPad. I'm still watching the Android tablets, but nothing impresses me yet.
If you desire, read about some of my Android Land experiences.
Post update on August 3, 2011: I've actually created an iPad Business Apps Manual